Shipping & Returns

Shipping

Free shipping is offered on any domestic purchases over $150.  We reserve the right to ship with an Economy service where it is deemed necessary.

Pre-Order items must be purchased independently of In Stock items.  If an order is placed that includes both Pre-Order and In Stock items, we will hold the In Stock item/s and ship the entire order when the final Pre-Order item/s arrive in stock.  This can be utilized as a tool to acquire free shipping if there is no urgency to recieve in stock items!

Returns

Opened Products: Products that are opened cannot be returned. 

Sealed Products: Sealed products can be returned for a refund within 10 days of the reciept of the product/s. It is the responsibility of the customer to pay for return shipping charges.  

Defective Products: In most instances we can replace the defective part/product. If this cannot be done, we will work with the customer on a resolution.  We must be contacted within 10 days of the receipt of an item that is defective.

Vintage Section

Our vintage section includes any item that is a pre-2010 vintage. We do our best to evaluate the condition of the products. Additionally, we also attempt to provide important details on the version of the toy, accessories, etc. Please bare in mind that it is of the utmost importance that you evaluate the photos carefully - conditon is subjective from person to person. Also, we are not experts on every product we sell so we rely on heavily on our photos being a critical part of our descriptions. We occasionally do make errors and when this occurs, we will glady accept a return on these items! 

Pre-Orders Cancellation Policy

Pre-Orders may be cancelled for a full refund. However, it is at our discretion to delete or deauthorize a customer's account due to excessive cancellations - usually determined by a high order/cancelled order ratio.

 

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